Ticket Purchasing FAQs: Click the Buy Tickets button for the concert that you wish to purchase and follow the instructions. On the last page of the ticket form, our payment provider, Zeffy, will ask if you want to support their platform. Zeffy offers non-profits a fee-free payments solution; that means no mandatory service charges for either you or us. Contributing to their platform is optional and does not impact your ticket purchase. All tickets are refundable or exchangeable.